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Privacy Statement

One World Week (OWW) takes the privacy of its supporters very seriously and is committed to protecting your privacy online. This Policy explains the privacy and the data protection practices that apply to the official website.

This statement is made in the light of the requirements of the Data Protection Act 1998 and the 2018 General Data Protection Rules (GDPR) in order to alert valued contacts to the OWW data processing practices which will govern the processing of your data. If you have any queries about this statement, please email us at: oww@oneworldweek.org

In this Policy references to One World Week or to ‘we’ or ‘us’ are to the OWW charity (registered charity no. 1107762).

Our aim is to safeguard our supporters' privacy while providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our supporters, e.g. by communicating with them and providing an interactive service. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

What information do we collect?

We collect two kinds of information about our supporters:

1. non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our sites, how many people visit on a regular basis, which pages are most popular and which pages are least popular. This information doesn't tell us anything about who you are or where you live, it simply allows us to monitor and improve our online service.

2. personal information such as name, postal address, telephone number, email address. We collect this information only in connection with specific activities, such as registration for events or special promotions, product purchases, feedback, donations, competition entries etc. The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You don't have to disclose any of this information to browse the sites. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.

How do we collect information?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • enquire about our activities
  • register online or place an order for any of our products or services.
  • Sign up to receive Newsletters
  • voluntarily complete a survey or event-evaluation form
  • use our online event-submission form.
  • use or view our website via your browser’s cookies.
  • make a donation to OWW
  • submit a Gift Aid form
  • otherwise provide us with personal information.

What information do we collect?

We collect the following data: names, e-mail address, postal address, telephone number.

How do we use this information?

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to:

  • email you Newsletters with information about events, activities and campaigns and resources to help you organise OWW events
  • fulfil your requests, for example: applications to register for events, donations, competition entries, participation in campaigns and provision of information
  • process sales transactions, donations, or other payments and verify financial transactions
  • handle orders, deliver products and communicate with you about orders
  • identify visitors
  • provide a personalised service to you when you visit our website eg by customising the content and/or layout of our pages for each individual user
  • record any contact we have with you
  • prevent or detect fraud or abuses of our websites and enable third parties to carry out technical, logistical or other functions on our behalf
  • in aggregate (and therefore anonymously) to profile your use of the website and carry out research on our users' demographics, interests and behaviour to help us gain a better understanding of how our supporters navigate and use the website, and to enable us to improve our service to you

How do we store your data and protect your personal information?

The only paper records that One World Week stores are Gift Aid forms, which are kept in a locked filing cabinet in the OWW Company Office for as long as they are operational.

One World Week securely stores your personal data digitally on our data base held by our Website and Data Manager, Webber Design’s MailChimp account in accordance with GDPR. Webber Design are registered with the ICO as Data Controllers, and can be contacted here.

We also keep records of feedback we receive, particularly evaluations of events provided voluntarily by event organisers. These are shared with One World Week Trustees who may store them on their personal computers for the purpose of analysis for a period of 2 years.

Newsletters

One World Week would like to send you information about resources and services of ours that we think you might like, as well as those of other organisations we work with.

If you have agreed to receive Newsletters, you may always opt out at a later date.

You have the right at any time to stop One World Week from contacting you.

If you no longer wish to be contacted, please click “unsubscribe from the mailing list” using the ‘Unsubscribe link” at the bottom of the email.

What are your data protection rights?

Our data protection officer is Ingrid Wilson – you can contact her here,

One World Week would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request One World Week for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that One World Week correct any information you believe is inaccurate. You also have the right to request One World Week to complete the information you believe is incomplete.

The right to erasure – You have the right to request that One World Week erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that One World Week restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to One World Week’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that One World Week transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us here

We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customer's questions about products or services, sending postal mail, emails and text messages, analysing data and processing credit card payments. We will only provide those companies with the information they need to deliver the service and they are prohibited from using that information for any other purpose. We require all such companies to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.

We may disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of the OWW, the website or its visitors.

Except as indicated above we will not use or transfer this data to any third parties without your prior permission.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit  allaboutcookies.org

How do we use cookies?

One World Week uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – One World Week uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Usage - One World Week Google Analytics cookies to track site usage- this enables us to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the allaboutcookies.org  website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The One World Week website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Your consent

By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions, which do not provide the same level of data protection as the UK, if necessary, for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected.

Changes to our privacy policy

One World Week keeps its privacy policy under regular review.  We reserve the right to amend this privacy statement. If we update it, we will post notice of the change on our website and you will be deemed to have accepted such changes.  

This privacy policy was last updated on 25 March 2020

How to contact us

If you have any questions about One World Week’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us here

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that One World Week has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Information Commissioner’s Office – Wales
2nd Floor, Churchill House
Churchill Way
Cardiff
CF10 2HH

Please phone 0330 414 6421 to talk to the team.

Email: wales@ico.org.uk

 

Copyright

Copyright Applies

The contents of this web site may be reproduced freely for personal, educational or in-house purposes. Any other reproduction, e.g., for commercial purposes or private gain is subject to copyright licensing from OWW. All rights reserved. If in doubt, please contact the Web Editor at our Head Office for clarification.

© Copyright (2007).

Copyright Disclaimer

By sending photos/images and/or written material you are transferring copyrights for use in future OWW publications or website.

We will not sell on your photo/images but reserve the right to use for any other purpose.

If we have unwittingly used your material or copyright material without prior permission, please accept our sincere apologies. Contact us with details of the image/s or materials that are being used in error and we shall remove them or make proper acknowledgement, as you prefer.

Disclaimer

One World Week is not responsible for the content of external web sites and does not endorse their content. External websites may also contain viruses for which we are not responsible.

Although great care has been taken in the preparation of information on this site, One World Week does not and cannot guarantee 100% accuracy thereof. Anyone using the information contained in this web site does so at their own risk.

We are aware of a number of web sites purporting to be those of One World Week. Visitors should please note that we are not in any way responsible for, nor have control over, any other sites using our name. Likewise, we are not responsible for any unofficial web sites created by friends of, or OWW support groups, volunteers, business interests or well-meaning enthusiasts that you may visit. We do not endorse, nor in any way approve, the content of said sites.

Images

Although every attempt has been made to make sure all the images and pictures shown on this website are accurate, they should be considered to be for illustrative purposes only and do not necessarily reflect the subject they represent. In order to protect the identities of people we help, images of models may have been substituted for illustrative purposes.